Privacy Policy

Introduction

Welcome to Castle Rock Dialectical Behavioral Therapy Therapy’s online space. We are dedicated to providing exceptional services while upholding the highest standards of privacy and data security. This Privacy Policy outlines our practices regarding the handling of your personal information, ensuring transparency and compliance with global data protection regulations.

About Our Policy

This policy serves as a comprehensive guide to how we collect, use, and protect your data when you interact with our website (https://castle-rock-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com), applications, services, or products. It is essential to understand that this notice does not extend to third-party platforms or services linked from our site, which have their own privacy policies governing data collection and usage.

Scope of Application

Our Privacy Policy covers all aspects of your engagement with:

Our official website and any subdomains.
Mobile applications developed by us.
Online services offered through these platforms.
Interactions via email, phone, or text messaging from our team.

Data Collection Methods and Types

We collect personal data in various ways:

User-Provided Information: This includes details like your name, contact information (email, phone number), account credentials, payment details, and any feedback or reviews you share with us.
Automation: Our systems may use cookies and similar technologies to gather data on interactions with our digital services, including mobile device identifiers, location data, and usage patterns.
Third-Party Sources: Some personal data may be shared with us by third parties who have their own privacy policies, such as payment processors or analytics providers.
Social Media: If you choose to connect your social media accounts, we may access your public profile information, including your name, email (if visible), and any other details you make publicly available.

Types of Collected Data

The personal data we collect can encompass:

Account and profile information.
Payment card details and transaction history.
Financial records and tax-related data (where applicable).
Purchase behavior and preferences.
Unique identifiers assigned to your device or browser.
Geolocation data, including IP addresses.
Feedback, surveys, or comments you provide.
Content you generate using our services, such as therapy notes or messages.

Cookie Usage

We employ cookies and similar tracking technologies for several reasons:

Enhanced User Experience: Cookies ensure our website functions as intended, personalizing content and remembering user preferences.
Analytics: We use analytics cookies to gather insights into how users interact with our site, helping us improve its performance and usability.
Essential Functions: Some cookies are strictly necessary for core functionalities, such as securing your account or enabling you to log in.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies they accept.

Data Retention and Deletion

We adhere to data retention policies that ensure information is kept only for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, your personal data will be securely deleted or anonymized. Please note that different jurisdictions have varying data retention laws, and we comply with all applicable regulations.

Data Security Measures

Castle Rock Dialectical Behavioral Therapy Therapy implements robust security procedures to safeguard your personal data:

Encryption of sensitive data during transmission and storage.
Engagement of trusted third-party processors who adhere to strict security standards.
Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

Access and request copies of the data we hold about you.
Rectify any inaccurate or incomplete information.
Request erasure of your data in certain circumstances.
Restrict processing where you object to our legitimate interests.
Transfer your data to another controller.
Object to automated decision-making processes, including profiling.
File a complaint with relevant supervisory authorities (data protection boards).

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided below.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be clearly communicated on our website, and updated policy versions will be readily accessible.

Contact Us

For any questions about privacy, data handling, or to exercise your rights, please reach out to:

Email: contact@castle-rock-dialectical-behavioral-therapy-therapy.denvermentalhealthcare.com
Postal Mail: [Provide Address]

We value your trust and are dedicated to ensuring a transparent and secure data management process throughout your interaction with Castle Rock Dialectical Behavioral Therapy Therapy.